What's the difference? Quant UX vs. CX Insights
I had a great discussion with Maayan Klimenko about the Quant UX book and she asked: What's the difference between a "Consumer Insight Manager" [CX] and a "Quant UXR"? I've heard this question many times over the years — often asked by executive-le...
Dec 5, 20237 min read751
